How to Submit a Grievance
Clients can seek clarification regarding their queries and are entitled to file a complaint through any of the following channels:
- In writing through email or postal mail
- Verbally over telephone
- In person at our office during business hours
Contact Information
Resolution Process
Submit your grievance through any of our available channels.
Receive acknowledgment of your complaint within 48 hours.
We will provide a comprehensive response within 21 days of receiving your query.
If you are unsatisfied with our response, you may escalate as detailed below.
Escalation Process
If you are not satisfied with our response, you may escalate your grievance to SEBI by visiting:
Alternatively, you can write directly to the SEBI office with details of your complaint.
For unresolved grievances, you may also initiate dispute resolution through the Online Dispute Resolution (ODR) Portal: