Grievance Redressal Process

We value your feedback and are committed to providing prompt and efficient resolution to your concerns.

How to Submit a Grievance

Clients can seek clarification regarding their queries and are entitled to file a complaint through any of the following channels:

  • In writing through email or postal mail
  • Verbally over telephone
  • In person at our office during business hours

Contact Information

Address:
H-101, 1st Floor Krishna Bldg, Shantivan, Borivali-E, Mumbai, Maharashtra, 400066.

Resolution Process

Submit your grievance through any of our available channels.

Receive acknowledgment of your complaint within 48 hours.

We will provide a comprehensive response within 21 days of receiving your query.

If you are unsatisfied with our response, you may escalate as detailed below.

Escalation Process

If you are not satisfied with our response, you may escalate your grievance to SEBI by visiting:

https://scores.sebi.gov.in/

Alternatively, you can write directly to the SEBI office with details of your complaint.

For unresolved grievances, you may also initiate dispute resolution through the Online Dispute Resolution (ODR) Portal:

https://smartodr.in/login

Compliance Officer Details

Name: Vikas Kapadia